Thank you for shopping with Yoxs.shop! We’re committed to providing you with a seamless shopping experience, and our shipping policy is designed to ensure that you receive your pendants, lamps, umbrellas, and wall sconces in a timely and efficient manner.
1. Shipping Destinations
We currently ship to addresses within the [Country] and internationally. If you are located outside of our primary shipping region, please contact us at support@yoxs.shop for more information on shipping options.
2. Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Delivery times may vary based on your location and the availability of the items. Please note that shipping times are estimates and are not guaranteed.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order and the delivery destination. The cost will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
6. Shipping Issues
If you encounter any issues with your shipment, such as delays, lost packages, or damaged items, please contact our customer service team at support@yoxs.shop. We will work with you to resolve any issues and ensure that you are satisfied with your purchase.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy available on our website or contact our customer service team.
8. Contact Us
If you have any questions or need further assistance with your order, please feel free to reach out to us at:
Thank you for choosing Yoxs.shop. We appreciate your business and look forward to serving you!